Privacy Policy

Markitera LLC Effective Date: 7-9-2026 Last Updated: 7-9-2026

Markitera LLC ("Markitera," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (markitera.com) or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

A. Information you provide directly

• Contact information (name, email, phone number, business name) submitted via contact forms, quote requests, or email
• Information shared during onboarding, project scoping, or ongoing service delivery (e.g., branding materials, account credentials, business details)
• Payment and billing information (processed via third-party payment processors; we do not store full card numbers)
• Communications you send us (emails, messages, meeting notes)

B. Information collected automatically

• Website usage data such as IP address, browser type, device information, pages visited, and referral source, typically collected via cookies and analytics tools (e.g., Google Analytics)
• Advertising and conversion data if you interact with our ads (e.g., via Google Ads or Meta pixel tracking)

C. Information from third parties

• Data from platforms we manage on your behalf (e.g., Google Business Profile, Meta Business Suite, ad accounts) as part of providing our services
• Information from referral partners or public business sources when researching prospective clients

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services (website development, SEO, social media, advertising, content, maintenance)
• Communicate with you about projects, proposals, invoices, and support
• Process payments and maintain business records
• Analyze website performance and improve user experience
• Send marketing communications, which you may opt out of at any time (see Section 6)
• Comply with legal obligations and enforce our Terms of Service

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Remember preferences and improve site functionality
• Analyze traffic and usage patterns (e.g., Google Analytics)
• Support advertising and retargeting campaigns (e.g., Meta Pixel, Google Ads tracking)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., hosting providers, email platforms, analytics tools, payment processors)
• Third-party platforms that you or we connect for service delivery (e.g., Google, Meta, WPForms, CRM or scheduling tools)
• Legal and safety purposes, if required to comply with law, respond to legal process, or protect our rights, property, or safety, or that of others
• Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections

5. Data Retention

We retain information for as long as necessary to provide our services, maintain business and tax records, and comply with legal obligations. Client account credentials and materials are retained or deleted upon request following the end of an engagement, subject to any legal retention requirements.

6. Your Choices and Rights

• Marketing communications: You may opt out of promotional emails at any time by using the unsubscribe link or contacting us directly.
• Access and correction: You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and contractual limitations.
• Cookies: You may adjust browser settings to limit cookie tracking.
• Do Not Track: Our website does not currently respond to Do Not Track browser signals.

Depending on your location, you may have additional rights under applicable privacy laws (e.g., Kentucky or other U.S. state privacy laws). To exercise any rights, contact us using the information in Section 9.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 13.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Markitera LLC 612 Triplett Street Owensboro, KY 42303 Email: david@markitera.com Phone: 270-929-0898

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date above reflects the most recent revision. We encourage you to review this page periodically.